Free-range mom blames a retail worker for their 5-year-old's public meltdown when the employee refuses to let the child rummage in the sharp tools bin behind the counter: 'The joy of retail'

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  • Woman shopping in a boutique
  • Very standard set up, i work in a small clothing retail store in a mall. I am a supervisor and I was the only one at the till.
  • Lady had some standard returns and purchase, whatever. Her child (i would guess maybe 5 or 6 years old) was playing with a bracelet set whils we did our transaction.
  • We finished up, lady said "okay give the bracelet to the lady lets go", child actually did give it back, I said thank you, they went to leave....
  • Mom leaves, child comes running back into my store to look for the bracelet. Mom comes back to look for her, child ends up crying about how she wants the bracelet.
  • Whatever I figure, the parent is gonna handle it none of my business. Until the kid comes running behind me and the tills, trying to find the bracelet.
  • Toddler having a tantrum
  • Mom is just standing on the other side looking exasperated and saying in that gentle parenting voice "come on we have to go".
  • Kid trying to dig through my stuff (bags, clothes, just whatever is behind the tills). I say to the mom "Hey if you want to come back here and grab her thats fine", she doesnt reply. At
  • that point i had to set in, there is sharp pins for security tags and stuff and I had more customers to help. So as the kid was running to hide from mom i stuck my arm out to block her.
  • Holy crap you'd think I broke her arm, she screamed so loud. Like that toddler ear piercing wail.
  • Where is her mom? Just standing there, now looking mad at ME, and said "well. That was embarrassing." And just, glared at me.
  • Kid then bolted around my store again and had another screaming / crying fit on the floor. Again, mom just stood there.
  • Woman working behind the counter retail job
  • I'm not a parent, and i do understand the whole "let kids have the tantrum" idea. But i was under the impression you, remove them from the upsetting situation?
  • The joy of retail is though that I had to email my District Manager the whole story just in case lady tries to say I hurt her child.
  • Edit: Apologies for calling it gentle parenting, I'm not parent so I don't know the terms other than what friends have told me!
  • update: I got a slap on the wrist from my DM because I shouldn't ever touch a customer's child. Next time I'll let them play in the bin of sharp pins!
  • Slash_86⚫ thats not gentle parenting, thats no parenting.
  • Pop TartPrincess I'm more worried about how easily a child could get hurt behind the register. You did the responsible thing keeping them safe.
  • CariRyfedd. That's not gentle parenting, that's permissive parenting. People often get them confused so gentle parenting gets a bad reputation. Permissive parenting is just as bad as authoritarian parenting, their just the opposite side of the same coin
  • Rugged Hangnail ⚫ Years ago, my friend and I had babies at about the same time. She raised her eldest in the same lack of parenting way as the mother in this story.
  • LilMickeyNZ ⚫ I have no faith in humanity when I see a parent scared of their own toddler.
  • mrdumbazcanb⚫ Yeah no, you should've kicked the mother and child out as soon as the kid went behind the counter
  • I stopped spending time with her when her eldest would shove his younger brother down a flight of stairs and she and her husband did nothing about it. My heart broke for the younger siblings. The monster was getting worse.
  • I predicted he'd be in trouble with the law by the time he was 18. We still have mutual friends. The mutual friends have told us that the child does many drugs and is in and out of jail. I don't predict good things for his life or the people around him.
  • My former friend did a lousy job raising him. She always rewarded him when he misbehaved. She created a monster. He was a smart child. What a waste of a potentially good human being. She and her husband really ruined him.
  • Longjumping Job_9... Both are BS. Teach them right from wrong. Set clear boundaries then you don't have that problem. (Yes I'm a parent of two, so I did the juggling and tantrums etc)
  • They're little people so not controlled. It's not easy but kids need to be 'parented' and guided.

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